Your garments
Anayancy offers alterations and repairs to existing clothing, not custom-made clothing. All garment types are welcome for review. Please bring clean garments. Acceptance depends on the garment’s condition and whether the work can be completed safely, correctly, and on time.
Appointments
Appointments are in Ontario, California, Monday–Friday, 9 a.m.–noon and 1–4 p.m., Pacific time. The free consultation is 15 minutes for one garment, 30 for two or three, or 45 for four or five; formal or complex consultations take 60 minutes. Booking confirms the visit, not acceptance of alteration work. The address is shared in the confirmation invitation. One necessary helper may accompany you. Use the invitation link to change or cancel, preferably at least 24 hours ahead. No payment is collected when booking.
Prices, deposits, and payments
There is no minimum charge and no public price list. A written quote is valid for 14 days. Regular work requires a 50% deposit after written approval and the balance before garment release. Express requires full payment before work. Card, cash, and business Zelle payments receive receipts.
Cancellations and changes
If a customer cancels, the business may retain 25% of the deposit, equal to 12.5% of the approved job price, plus documented non-returnable materials and completed labor. Any unused remainder is refunded. Changes after approval are new work and may cost more. The cancellation terms shown in your approved written quote apply; any retention must be supported by that agreement and applicable law.
When your garments will be ready
Regular alterations usually take 7–10 business days, complex work 2–4 weeks, and formal or bridal work 8–12 weeks. These are estimates; Anayancy confirms your completion date after reviewing the garment. For formal or bridal wear, allow an extra 1–2 weeks before your event for any final adjustments.
Express Service
Express Service is not currently available. Standard appointments remain available.
Picking up your garments
Please collect your garments within seven calendar days of the ready notice, or contact Anayancy to arrange another date. Pickup is by appointment. To have someone collect for you, send their full name by email or text beforehand; they must bring identification.
Corrections
Please report any concerns about the work within three calendar days after pickup. If the result does not match the approved instructions, Anayancy will offer a reasonable correction without an additional labor charge. New requests, changes of preference, or changes in fit due to weight or size may cost extra.
Annual closures
The business is closed May 15-25, November 15-30, and December 15-30. Anayancy reviews closures before agreeing to a completion date. An accepted Express deadline is not extended automatically.
Effective: 2026-09-20 · anayancy-service-2026-09-20
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